Returns & Exchanges
At Graded Wholesale, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged fashion items. If your order doesn't meet your expectations, simply follow our streamlined process to initiate a return or exchange.
Initiate Your Request
Log into your account portal or use our guest return link to select the items you wish to send back and provide a reason for the return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.
Affix the Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your return parcel, removing any old shipping stickers.
Drop Off and Refund
Hand your package to the designated courier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing